Building successful virtual teams建立成功的虚拟团队 夸克云 docx snb kindle pdf 网盘 azw3 下载

This definitive resource provides professionals with start-to-finish guidelines for building successful virtual teams in any organization. It applies today's best practices in virtual team design, project management, & change management.

Preface

Reference

Introduction

1 Collaboration in the Twenty-First Century

1.1 The Knowledge Era

1.2 The Knowledge Worker-The New Economic Resource

1.3 Knowledge Management and Collaboration

1.4 The Virtual Team-A Promising Investment

1.5 Building the Business Case

References

2 Collaborative Technologies

2.1 Technologies Overview

2.2 Selecting the Right Technology

2.3 Integration Issues

3 From the Traditional to the Virtual Team

3.1 The Virtual Challenge-Building Trust

3.2 Group Dynamics

3.3 Smart People Getting Smarter

3.4 Dealing with Cultures

3.5 Facilitating the Team

3.6 Measuring Results

4 Ecollaboration Methodology

4.1 A Methodology-A Basic Recipe

4.2 Resources, Roles, and Responsibilities

4.3 Plan and Deliverables

4.4 The Tasks in Detail

Phase 1 Project and Change Management

Phase 2 Analysis and design

Phase 3 Implementation

Phase 4 Ecollaboration management

5 Key Success Factors

6 Conclusion

Appendix A: List of Templates Included on the CD

Appendix B: How to Use the CD-ROM

List of Acronyms

Selected Bibliography

About the Author

Index

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作者介绍：Francine Gignac

　　Francine Gignac is a management consultant with Actigo Inc. in Quebec, Canada. She has over 20 years of experience in information technology and organizational strategy, most recently in the field of virtual team design and implementation. She has held key management positions or consulted for Nortel, IBM, Bombardier Canadair, the City of Montreal, Hydro-Quebec, and the DMR consulting group. Ms. Gignac also works closely with leading collaborative technologies firms.

书籍介绍

This definitive resource provides you with a start-to-finish methodology for building and implementing successful virtual teams in any organization. It describes today’s best practical tools in virtual team design, project management, and change management to give you a rich, hands-on understanding of virtual collaboration and the many benefits that build the case for virtual team initiatives. You get expert guidelines for evaluating today’s collaborative technologies and software applications, and selecting those that best meet an organization’s specific needs.

The book systematically maps out every step of team implementation, from identifying ideal participants to measuring team performance, and its coverage of key success factors gives you a veritable checklist of critical issues to monitor. Throughout, you find expert guidance to overcome the challenges unique to virtual teams, such as the need for facilitation in the absence of face-to-face encounters. Examples and case studies offer you field-tested perspective that further ensures your effective transition from traditional teams to virtual teams in any setting.