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　　Master the Perfect Presentation with Ease

The difference between a mediocre and magnificent career usually

hinges on one simple thing: how you present yourself to management,

clients, coworkers, and the public. In Maximize Your Presentation

Skills, professional speech and image coach Ellen A. Kaye reveals

how you can take your career to the next level by communicating

like a seasoned business leader.

Presented in an easy-to-use Q&A format, this indispensable

guide answers more than 100 specific questions about public

speaking, business etiquette, and leadership image, while dozens of

valuable exercises help you hone your new career skills. This

powerful and insightful book will help you master these crucial

career skills and stand out from the crowd, whether you're just

starting out in the business world or have been running a company

for years. If you don't want to walk up the career ladder, but

rather sprint, let the invaluable advice in Maximize Your

Presentation Skills be your guide.

Acknowledgments

Introduction

Chapter 1: LEADERSHIP IMAGE

　Preplan Those First Impressions

　Body Works That Boost Your Image

　Create a Confidence Zone

　Clothes Do Make a Difference

　Control the Emotional Climate

　Use Timing to Your Advantage

　Potpourri

Chapter 2: CONVERSATIONS

　Put Your Best Self Forward

　Giving Voice to Your Message

　Talking with Clients

　Interacting with Coworkers

　The Art of Listening

　Phone Talk

　Potpourri

Chapter 3: DIFFICULT SITUATIONS

　How to Handle Difficult Clients

　Mistakes Happen

　Body Politics

　Teamwork Troubles

　Potpourri

Chapter 4: MEETINGS

　Set Yourself Up for Success

　Whose Body Is This Anyway?

　Meet Your Boss on Your Terms

　Potpourri

Chapter 5: SPEECHES

　Who Are These People?

　What Do They Want from Me?

　You're On Stage Now!

　The Dazzle Is in the Details

　Rehearsal Blues

　Technical Difficulties——The Black Hole of Despair

　Potpourri

Index

About the Author

　　Ellen A. Kaye, a former actress and model, is a nationally

recognized career and life coach, expert speaker, and consultant

who has coached hundreds of executives from major corporations,

including PricewaterhouseCoopers, the Boeing companies, and Bank of

America. She lives in Scottsdale, Arizona.

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　　Review

　　"If you want to become a better speaker and communicator, this

book will be an excellent guide. It is down to earth, easy to read,

and very informative." — Ken Blanchard, coauthor, The One Minute

Manager

　　"Ellen Kaye educates, cultivates, and motivates so that her

clients are far more capable, entertaining, and charismatic. I've

seen it happen. I encourage you to read her book and benefit from

her coaching." — Nancy Lauterbach, owner, FIVE STAR Speakers &

Trainers, and president, International Association of Speakers

Bureaus